Responder guide
This section is for Responders: the people who answer assessment questions and supply the evidence behind those answers. It covers logging in, taking an assessment, attaching evidence, and tracking your progress.
Your role as a Responder
Section titled “Your role as a Responder”As a Responder you are assigned to one or more assessments by an administrator or manager. Once assigned, an assessment appears on your Dashboard. Your job is to:
- Answer the questions in each assessment.
- Attach the evidence that supports your answers, where evidence is requested.
- Fill in any Additional Fields (also called Parameters) that appear with a question.
- Keep your answers accurate and complete, since reviewers rely on them (and on your evidence) to assess your organisation.
Quick guide
Section titled “Quick guide”- Find your task. Your assigned assessments are listed on the Dashboard. Use the search bar and filters to find a specific assessment or entity.
- Answer. Open the assessment in either the Take Assessment view or the Bottom Table, read each question and its description, and select or type your answer.
- Attach evidence. Where a question asks for it, upload or link the supporting evidence in the Evidence area below the question.
- Track progress. Use the Dashboard’s Maturity, Risk, Confidence % and Progress % columns to see how each assessment is coming along, and check due dates so nothing is missed.
Responder pages
Section titled “Responder pages”Read these in order if you are new to the Responder role:
- Getting started as a Responder — logging in and finding your assigned work on the Dashboard.
- Taking an assessment — the Take Assessment view and the Bottom Table, sections, questions and question types.
- Attaching evidence — uploading and linking evidence to your answers.
- Additional Fields — filling in the extra fields some questions ask for.
- Submitting and assessment status — how your answers save and what the assessment statuses mean.
- Requesting a review — asking a reviewer to look at your work.
- Understanding reviewer feedback — reading comments and confidence scores from reviewers.
- Tracking your progress — the Dashboard columns and indicators that show how an assessment is going.
- Responder troubleshooting — common problems and what to do about them.